Services Available

Providing an incredible customer experience is not a one-size-fits-all affair.  Your needs will be different than other companies or industries, and MTI’s UX/UI user-centered design process offers a customizable variety of services that will meet your needs and your budget.

MTI’s services include:

Usability Testing:
MTI’s UX/UI professionals can design and conduct product usability testing services either in a laboratory environment or in the field, tailored to your specific needs.  We offer one-stop service, and will take care of everything from recruiting of test participants to delivering the final report with design recommendations.

MTI develops early (inexpensive) design prototypes and more advanced interactive prototypes to ensure designs work in a realistic manner. These prototypes are used in cognitive walk-through’s and iterative usability tests to rapidly find and fix problems, providing valuable user feedback during the design process in a timely and cost efficient manner.

Heuristic Evaluations:
MTI’s usability experts conduct independent reviews, or “Heuristic Evaluations,” of a product’s user interface design. Potential issues are identified based on proven human factors principles and guidelines. We will assign severity ratings to usability issues, and provide design solutions that let you focus on fixing the most pressing design problems, while managing your budget.

Design Standard Requirements:
MTI’s UX/UI team has extensive knowledge of documented design standards. We produce easy-to-follow style guides for design teams that adhere to specific requirements and widely accepted design principles. We have effectively applied our process to the design of software application user interfaces, Graphical User Interfaces (GUIs) for military equipment, automobile instrument panels, military and commercial workstations, medical applications and consumer electronics.