Throughout the evaluation phase, learners’ progress and their assessments are tracked through the LMS. Learners are given a specific timeframe to complete the given sections of the course, which allows the learners’ progress to be evaluated over time. This will show which sections learners spent their time, possibly showing learning comprehension problems or course design issues. Meanwhile, learner assessments are evaluated by topic areas. The learners’ topic assessments are collectively analyzed to discover trends in areas where learners tend to do more poorly. The data collected from these reports allows the ID and HFE to determine where there could be gaps in the learning.

Once learners have completed the course, the following metrics are measured:

  • Learners’ reactions – measured with a survey at the end of the course
  • Learning – from test results
  • Behavior – from observations on changes in the learners’ behaviors
  • Team results – from increased job productivity or improved product quality

The evaluation is also an estimate of digital training course success and provides data for course materials revisions.

Final Wrap-Up

As the digital course is completed, a few wrap-up items are suggested. The first is a presentation with the stakeholders, summarizing the course development and execution process, the evaluation and the overall impact. Next, final course materials and artifacts are gathered and delivered. Some of these documents may include the course plan, user engagements summary reports, the style guide, and the final evaluation report. Both the final presentation and final deliverables are prepared by the HFE, ID, and UX designer. Finally, a formal wrap-up meeting is conducted with the stakeholders and the SME to ensure that all objectives were met and to receive formal acceptance of the course from the stakeholder.

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